5 STEPS to mastering difficult conversations

5 STEPS to Mastering Difficult Conversations - giving and receiving feedback

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1. Welcome to the 5 Steps to Mastering Difficult Conversations course!
2. How to use this course
3. Before we begin...
4. WORKBOOK
1. Mental Preparation
1. Practical Preparation
1. During the Meeting
1. Receiving Feedback
1. Making the Change Sustainable
1. Congratulations on completing this course and becoming more Human-Savvy! Your opinion means the world to us!
2. Would you like to learn more?

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