5 STEPS to Mastering Difficult Conversations - giving and receiving feedback
Giving and receiving feedback is challenging, especially in a very fast-paced and stressful environment. In this course you will 🔹 develop a new understanding of what makes conversations difficult easier 🔹 find out how to protect the psychological safety, autonomy and mental health of your team 🔹 learn highly practical methods of feedback-giving and feedback-receiving
